Privacy policy

Last updated: January 13, 2025

 

This Privacy Policy describes how inkray, (the “site”, “we”, “us” or “our”) might collect, store, use and/or share (“process”) your information when you use our services (“services”), such as when you:

 

  • Visit our website or any website that links to this privacy policy.
  • Engage with us in other related ways, including and sales, marketing, emails or events.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Changes to This Privacy Policy:

 

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

Questions or Concerns? Please contact us at inkray.art@gmail.com

 

Information We Collect

 

When you make a purchase or visit our store, we may collect the following types of personal information:

 

Personal Information: Name, email, address, phone number, and billing/shipping address.

Payment Information: Credit card or payment details processed securely through Shopify’s payment gateway.

Order Information: Order history, items purchased, and order tracking details.

Device and Usage Information: IP address, browser type, location, and how you interact with our website.

 

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

 

How We Use Your Information

 

We use information we collect for the following purposes, including:


Processing Orders: To complete your purchase, process payments and to ship any physical products.

Customer Support: To communicate with you regarding your orders or inquiries.

Personalization: To improve your shopping experience by offering tailored recommendations and updates.

Marketing: With your consent, we may send promotional emails or updates about new products, special offers and other relevant information. 

Compliance: To comply with legal obligations and resolve disputes.

 

Who Do We Share Your Information With

 

We may share your information with Google Analytics to track and analyze the use of services. To opt out of being tracked by Google Analytics across our site or other services, visit https://tools.google.com/dlpage/gaoptout. Visit the Ads Settings and change preferences. You can also visit the Google Privacy & Terms page for more information.

 

How We Disclose Personal Information

 

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category Categories of Recipients
  • Identifiers such as basic contact details and certain order and account information
  • Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Geolocation data such as locations determined by an IP address or other technical measures
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

 

How We Protect And Keep Your Information Safe

 

We implement a variety of security measures to protect your personal information when you place an order or access your personal data. All sensitive information is processed through Shopify’s secure payment system. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment. 


Your Rights

 

The easiest way to exercise your rights is by contacting us. We will consider and act upon requests in accordance with applicable data protection laws. Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.


Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

Right to Delete: You may have a right to request that we delete personal information we maintain about you.

Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.

Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights were indicated on our Site or by contacting us using the contact details provided below.


Collecting Information from Minors

 

We do not knowingly solicit data from or market to children under 18 years of age. By using the services, you agree that you are at least 18 years old and that you are the parent or guardian of such a minor and consent to the dependent's use of services. If we find that personal information from users under the age of 18 has been collected, we will take reasonable measures to actively delete such data from our records. Please contact inkray.art@gmail.com for any questions or concerns regarding any data collected in this nature. 

 

Third Party Websites and Links

 

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

 

Contact

 

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at inkray.art@gmail.com.